Refund Policy

Last updated October 13, 2026

Every Daylia order comes with our 90-day empty bag promise. Try it every day. If you're not feeling the difference, email us and we'll refund your purchase, even if every bag is empty.

The 90-Day Empty Bag Promise

Use it. Finish it. Still not happy? Get your money back.

You have 90 days from the day your order is delivered to ask for a refund. You never need to send anything back.

This applies to your first purchase of Daylia and to the add-ons bought with it (extra bags, the Glow upgrade and Night gummies). One refund per customer, per household.

How to Ask for a Refund

  1. Email [email protected] within 90 days of delivery.
  2. Include your order number and the email address used on the order.
  3. Tell us, in a sentence, that it wasn't for you. No forms, no questions.

We confirm by email within one business day. Refunds go back to the original payment method and usually show on your statement within 5 to 10 business days, depending on your bank.

What's Refunded

ItemRefund
Daylia - Buy One (1 bag, 30 days)Full product price (shipping of $4.95 is not refunded)
Daylia - Buy Two (2 bags, 60 days)Full product price
Daylia - Buy 3, Get 1 Free (4 bags, 120 days)Full product price
Add-ons (extra bags, Glow upgrade, Night gummies)Full add-on price

Shipping charges, where paid, are not refunded unless the order arrived damaged or was never delivered.

Damaged, Missing or Wrong Items

If your package arrives damaged, is missing something, or has the wrong item, email us within 14 days of delivery with a photo. We'll send a replacement at no cost, or refund you, your choice.

Cancelling an Order

Orders are packed quickly. If you need to cancel, email us as soon as possible with your order number. If it has not shipped yet, we'll cancel and refund it in full. If it has already shipped, the 90-day promise still covers you once it arrives.

Questions

Email [email protected]. A real person reads every message and replies within one business day.